AOL

Earthlink (top)

If you're using Earthlink, you can make sure TI/HHS/HPS e-mail is delivered to your Inbox by adding our sending address to your Address Book. Here's how:

• Open your latest TI/HHS/HPS e-mail.
• Copy the address in the "From" line.
• Click on Address Book - located on the left, below your Folders.
• Once the Address Book opens, click the Add button.
• On the Add Contact screen, find the Internet Information box.
• Enter the address you copied from the "From" line into the top e-mail box.
• Click Save.

Entourage 2004 (top)

If you're using Entourage 2004, you can make sure TI/HHS/HPS e-mail is delivered to your Inbox by adding our domain to your Safe Domains list. Here's how:

• From the Tools menu, select Junk E-mail Protection...
• Select the Safe Domains tab
• In the Safe Domains text box, type the domains you want to exclude from the junk email filter, separated by commas. In this instance it would be "thomasincledon.com" (without the quotes).

Hotmail (top)

If you're using Hotmail, you can ensure that your TI/HHS/HPS e-mails are delivered to your Inbox by adding our "From" address to your Safe List. Here's how:

• Log on and click the Mail tab to get into your mailbox.
• Click Options - located at the top right, next to Help.
• Click Junk e-Mail Protection.
• Select Safe List.
• In the space provided, enter the address in the "From" line of your most recent
  TI/HHS/HPS e-mail.
• Click Add.
• When you see the address you entered in the Safe List box, click OK.

Alternatively, you can add the TI/HHS/HPS "From" address to your
Contacts list:

• Open your latest TI/HHS/HPS e-mail.
• Click the Save Address button - located on the right in the line of options just
  above the e-mail.
• Click OK.

MSN (top)

If you're using MSN version 9 for your e-mail, you can make sure TI/HHS/HPS messages are delivered to your Inbox by adding our sending address to your Safe List. Here's how:

• Open your latest TI/HHS/HPS e-mail.
• Copy the address in the "From" line.
• Click on Settings: E-mail | Junk e-mail - located at the bottom left of the screen,
  just above Calendar.
• On the e-mail settings screen, click Junk E-Mail Guard.
• Select Safe List.
• In the space provided under "Add people to the safe list", enter the address you
  copied from the "From" line.
• Click Add.

For older versions of MSN, add our sending address to your Safe List like so:

• Open your latest TI/HHS/HPS e-mail.
• Copy the address in the "From" line.
• Click on E-mail settings - located at the bottom left of the screen, just above
  Calendar.
• On the E-mail settings screen, click Junk Mail.
• Select Safe List.
• Click Add an item to this list.
• When the Add To Safe List box appears, enter the address you copied from the
  "From" line into the space provided.
• Click Add.

Outlook (top)

If you're using Outlook 2003 for your e-mail, you can make sure all TI/HHS/HPS mail is delivered to your Inbox by letting Outlook know you consider it safe. There are a few ways you can do this:

• Open any TI/HHS/HPS e-mail, then add the sender or the sender's domain to
  your Safe List.
• Find the address in the "From" line of your most recent TI/HHS/HPS e-mail
  and add it to Personal Contacts in your Outlook Address Book.
• Open any TI/HHS/HPS e-mail, then select Mark as Not Junk.

Verizon (top)

If you're using Verizon for e-mail, you can ensure that your TI/HHS/HPS e-mail is delivered to your Inbox by adding our "From" address to your Safe List. Here's how:

• Go to your Verizon Inbox.
• Click Options.
• Select the Block Senders tab - located near the top of the screen.
• On the Block Senders screen, you'll see both a "Block Sender List" and a "Safe
  List". In the space where it says, "Enter e-mail address or sub domain to always
  accept even if the domain is blocked", enter the address in the "From" line of
  your most recent TI/HHS/HPS mail.

Yahoo! (top)

To ensure that your TI/HHS/HPS e-mail alerts are delivered to your Yahoo Inbox (not the Bulk Mail folder), you can instruct Yahoo to filter it to your Inbox. Here's how:

• Open your Yahoo mailbox.
• Click Mail Options.
• Click Filters.
• Next, click Add Filter.
• In the top row, labeled From header, make sure contains is selected in the pull
  down menu.
• Click in the text box next to the pull-down menu, then enter the address in the
  "From" line of your most recent TI/HHS/HPS mail.
• At the bottom, where it says Move the message to:, select Inbox from the pull
  down menu.
• Click the Add Filter button again.

CleanMyMailbox (top)

If you're using CleanMyMailbox to filter your incoming e-mail, you can exempt your TI/HHS/HPS messages from the filtering process by adding our "From" address to your Whitelist. Here's how:

• Click the Whitelist button.
• Add the address in the "From" line of your most recent TI/HHS/HPS e-mail
  to the list.
• Click the Submit List button. 

Mailblocks (top)

If you're using Mailblocks to filter your incoming e-mail, you can exempt your TI/HHS/HPS mail from the filtering process by adding our "From" address to your "Accept Mail From" list of addresses. Here's how:

• In Mailblocks, click the Addresses tab.
• Select New.
• Enter the address in the "From" line of your most recent TI/HHS/HPS e-mail.
• In the Receiving Options, select Accept Mail From This Address.
• In the Other Options, make sure Display in People Picker is not selected.
• Click Submit.
• Click OK.

MailShield (top)

If you're using MailShield to filter your incoming e-mail, you can exempt your TI/HHS/HPS mail from the filtering process by adding our "From" address to your list of Friends. Here's how:

• On the MailShield toolbar, click Friends.
• Click Add.
• Enter the address in the "From" line of your most recent TI/HHS/HPS e-mail
  and click the OK button.

Mail Washer (top)

If you're using MailWasher to filter your incoming e-mail, you can exempt your TI/HHS/HPS e-mail from the filtering process by adding our "From" address to your list of Friends. Here's how:

• In MailWasher, select Tools.
• Select Blacklist & Friends.
• On the right-hand side is the "Friends" list. Click the Friends Add button.
• Select Plain email address.
• Enter the address in the "From" line of your most recent e-mail from TI/HHS/HPS, then click OK.
• Click OK again.

Oddpost (top)

If you're using Oddpost to filter your incoming e-mail, you can exempt your TI/HHS/HPS mail from the filtering process by marking it as "Not Spam"-- but only if it has been incorrectly identified as spam in the first place. Here's what to do:

• Find any TI/HHS/HPS e-mail that's in your Probably Spam folder.
• Click on that e-mail to select it.
• Click the Move to Inbox and Mark as Not Spam button.

Spam Assassin (top)

If you're using Spam Assassin to filter your incoming e-mail, you can exempt TI/HHS/HPS mail from the filtering process by adding our "From" address to the Whitelist in your User Preferences. Here's how:

• Search your hard drive for the spam assassin folder, then open it.
• In that folder should be a file named user_prefs. Open it with a text editor
  (Notepad, for example). If there is no such file, you can create it. Instructions at http://spamassassin.taint.org/doc/Mail_SpamAssassin_Conf.html
• Make a new (blank) line in the file. On that line, enter whitelist_from, followed
  by the address in the "From" line of your most recent TI/HHS/HPS mail.
• Save the file and close it.

Spam Butcher (top)

If you're using Spam Butcher to filter your incoming e-mail, you can exempt TI/HHS/HPS mail from the filtering process by adding our "From" address to your Know Senders list. Here's how:

• Open Spam Butcher and click the Configure button.
• Select the Known Senders tab.
• Under Known Good Senders and Recipients, click Add.
• Enter the address in the "From" line of your most recent TI/HHS/HPS e-mail
  and click OK.

Spameater (top)

If you're using Spameater to filter your incoming e-mail, you can exempt your TI/HHS/HPS mail from the filtering process by adding our "From" address to your list of Approved Senders. Here's how:

• On the Spameater sidebar, click Filters.
• Select the Approved Senders tab.
• Click Add Filter.
• In the Address space, enter the address in the "From" line of your most recent
  TI/HHS/HPS e-mail.
• For Address Type, select Full Email Address.
• Click OK.

Spam Inspector (top)

If you're using Spam Inspector to filter your incoming e-mail, you can exempt your TI/HHS/HPS mail from the filtering process by adding our "From" address to your list of Friends. Here's how:

• Open Outlook.
• On the Spam Inspector menu or toolbar, find and select Manage Friends List.
• In the Add a New Friend area, select E-mail.
• Enter the address in the "From" line of your most recent e-mail from TI/HHS/HPS.
• Click the >> (add) button.
• Click Close.

Spam Interceptor (top)

If you're using Spam Interceptor to filter your incoming e-mail, you can exempt your TI/HHS/HPS mail from the filtering process by adding our "From" address to your list of Trusted senders. Here's how:

• Open Spam Interceptor and select Authentication Lists.
• Click Trusted.
• Enter the address in the "From" line of your most recent TI/HHS/HPS e-mail.
• Click Add.

Spamkiller (top)

If you're using McAfee's Spamkiller to filter your incoming e-mail, you can exempt your TI/HHS/HPS mail from the filtering process by adding our "From" address to your list of Friends. Here's how:

• On the Spamkiller sidebar, click Friends.
• Click Add.
• Enter the address in the "From" line of your most recent TI/HHS/HPS e-mail
  and click the OK button.

SpamNet (top)

If you're using Cloudmark's SpamNet to filter your incoming e-mail, you can exempt your TI/HHS/HPS mail from the filtering process by adding our "From" address to your Whitelist. Here's how:

• Open your Outlook Inbox.
• On the Cloudmark SpamNet toolbar, click Options.
• Click Advanced.
• Select the Whitelist tab.
• Click the Add button.
• Enter the address in the "From" line of your most recent TI/HHS/HPS e-mail
  and click the OK button.
• Click OK again, then Yes, then OK one last time. 

SpamPal (top)

If you're using SpamPal to filter your incoming e-mail, you can exempt your TI/HHS/HPS mail from the filtering process by adding our "From" address to your Whitelist. Here's how:

• When SpamPal is running, find the SpamPal icon in your Windows system tray
  and right-click on it.
• Select Add to Whitelist.
• Enter the address in the "From" line of your most recent TI/HHS/HPS e-mail.
• Click Add.

Spam Sleuth (top)

If you're using Spam Sleuth to filter your incoming e-mail, you can exempt your TI/HHS/HPS mail from the filtering process by adding our "From" address to your list of Friends. Here's how:

• Open Spam Sleuth.
• From the File menu, select Configure.
• In the Friends category, make sure Active is selected.
• In the space provided for the list, make a new (blank) line and on it enter the
  address in the "From" line of your most recent TI/HHS/HPS e-mail.
• Click OK.

Others (top)

Many e-mail programs, including older versions of Outlook, Outlook Express, Eudora, and Netscape Mail, don't provide an easy way for you to whitelist who you want to receive e-mail from. If you're using this sort of e-mail system and you either aren't getting your TI/HHS/HPS e-mail or want to make sure you continue to receive your TI/HHS/HPS mail in the future, you can contact your provider to solve the problem.

Contact the customer service department or the Postmaster at the company that provides your e-mail or Internet connection (your ISP). Notify them that TI/HHS/HPS mail is e-mail that you would like to receive and ask if they can whitelist us. (Unfortunately, some e-mail systems don't allow whitelisting.) If they do whitelist, they may ask for some information about us. Here's what to tell them:

Sending Address: If they ask for our address, give them the address in the "From" line of your most recent TI/HHS/HPS e-mail.

Domain: If they need to know the domain we're mailing from, tell them: @thomasincledon.com